Daniel Wufthang

Daniel Wufthang currently serves as the Regional Director for Latam & Caribbean - Hypercare and Site Director at ContactPoint 360 since September 2023. Prior to this role, Daniel held the position of Director Site Operations at Full Potential Solutions from November 2022 to January 2023 and served as Director of Operations at [24]7.ai from July 2016 to November 2022. Daniel’s professional background includes positions such as Program Manager and Assistant Program Manager at [24]7 inc from July 2003 to June 2022, as well as Manager Operations at 24/7 Customer from 2011 to March 2012. Educational qualifications include a Master of Business Administration (M.B.A.) in Retail Management from Annamalai University, completed between 1993 and 1996. Daniel’s expertise encompasses operational activities, client management, manpower management, revenue oversight, process improvement, and team leadership.