ContactPoint 360
Elizabeth Sedlacek has a diverse work experience spanning over three decades. Elizabeth started their career at Royal Trust as a Customer Service Manager and Training Manager. Elizabeth then moved on to Unitel as a Manager of Residential Operations, followed by a role at AT&T as a Marketing Manager. After that, they joined Optima Communications International, where they held various positions including Director of Operations and Senior Director of Business Development & Client Care. In 2016, they transitioned to Blue Ocean Contact Centers as a Director of Sales. Currently, Elizabeth is Vice President of Client Relations and Partnerships at ContactPoint 360, where they lead the client relations and partnerships team.
Elizabeth Sedlacek obtained their Bachelor of Arts degree in Psychology/Sociology from Memorial University of Newfoundland from 1982 to 1986. Prior to that, from 1977 to 1981, they graduated with honors from Mount Pearl Central High. In 2019, they attained an Inbound Marketing certification from HubSpot Academy.
ContactPoint 360
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At ContactPoint360, we partner with the world’s most innovative and Fortune 500 companies, crafting bespoke, efficient solutions that enhance their CX journey. More than a BPO, we are revolutionaries blending human insight with the transformative power of empathy and advanced technology. We believe in simplicity, not complexity. Our team brings together the brightest minds to customize technology and leverage data, ensuring that our Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management solutions are not only effective but also transformative. Our commitment lies in realizing our partners’ visions, protecting and propelling their interests with meaningful innovation. That’s what sets us apart — that’s what makes us ContactPoint360. We're proud to have a presence in 9 countries, with 10 delivery centers that support 36 languages, 24-7, 365 days a year. McAllen, US 🇺🇸 Toronto, Canada 🇨🇦 Montreal, Canada 🇨🇦 Monterrey, Mexico 🇲🇽 Bogota, Colombia 🇨🇴 Baranquilla, Colombia 🇨🇴 Montego Bay, Jamaica 🇯🇲 Athens, Greece 🇬🇷 Cebu, Philippine 🇵🇭 Banglore, India 🇮🇳 Kerala, India 🇮🇳 Cario, Egypt 🇪🇬 🏆 Stevie® Awards 2023 Customer Service Team of the Year. 🏆 Comparably Awards 2023 Best Companies for Women Award! 2023 Best Companies for Diversity Award! 2023 Best Company Culture Award! Best CEOs of 2023! 🏆 Certified as a Great Place to Work® 2020, 2021, 2022 and 2023.