ContactUs Communications
Sedionia Reece is an accomplished professional with extensive experience in training, quality management, and product management. Currently serving as a Training and Quality Manager at ContactUs Communications since September 2023, Sedionia previously held multiple key roles at Teleperformance from January 2002 until June 2023, including Senior Product Manager and Services Manager. Notably, Sedionia led the global HRM implementation for over 20 internal companies, with a strong emphasis on personalized customer experiences. Sedionia holds a Bachelor's degree in Business Information from Keller Graduate School of Management of DeVry University, achieved in July 2000.
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ContactUs Communications
ContactUS Communications is a U.S.-based contact center services organization supporting global brands across a variety of industries. Its highly experienced management team delivers outsourced customer care, inbound and outbound sales, customer retention, and win-back programs, as well as technical support.