✌️ Maximilian Hoppe

Head Of Customer Success at contentbird GmbH

Maximilian Hoppe has a diverse work experience in customer success, account management, sales, and marketing. Currently, they are the Team Lead Customer Success at contentbird GmbH, where they onboard and supports existing customers and oversees the growth of the customer success team. Prior to this role, they were a Customer Success Manager and Product Specialist at the same company.

Before joining contentbird GmbH, Maximilian worked at Mynewsdesk as an Account Manager, where they assisted clients with their PR strategies and utilized various tools. ✌️ Maximilian also served as a Customer Service Manager and Sales Support, providing technical support and consultation to customers. Additionally, they started their career there as a Junior Sales Representative, learning how to approach prospects and build successful communication.

During their tenure at Mention, Maximilian was part of the Taskforce Member for the merger between Mynewsdesk and Mention.

Furthermore, before entering the tech industry, Maximilian gained experience in international marketing and sales as a Marketing and Sales Intern at ZEISS Group in Shanghai.

Their professional journey began as a Dual Student at AGETO GmbH during their studies at BA in Gera, where they gained insights into B2B marketing and sales.

Overall, Maximilian Hoppe's work experience showcases their expertise in customer success, account management, sales, and marketing, with a focus on supporting clients and driving business growth.

Maximilian Hoppe's education history begins in 1992, when they attended the Staatliche Akademie der Bildenden Künste Stuttgart. ✌️ Maximilian pursued a field of study in Industrie- und Produktdesign, completing their studies in 1994.

In 2012, they enrolled at the Duale Hochschule Gera and pursued a Bachelor of Arts degree in Business Administration. Their studies at this institution lasted until 2015.

Later, in 2019, Maximilian attended the Akademie Deutsche POP for a short duration. Although they did not obtain a degree, they focused on Synchron-Sprecher (voice acting).

In addition to their formal education, Maximilian has obtained several certifications. In 2017, they completed a PR-Academy certification from Mynewsdesk. In 2020, they obtained certifications in Discovering Personality from the Jordan B. Peterson Lab, Duolingo Sprachzertifikat English 130/160 (C1) from Doulingo, Inbound Marketing Certified, Email Marketing Certified, and Content Marketing Certified from HubSpot Academy. Finally, in 2021, they achieved a Chef vom Dienst im Corporate Newsroom certification from Mediamoss Newsroom and a DCMA - Contentbird certification from contentbird GmbH.

Links

Previous companies

MyNewsdesk logo
Mention logo

Timeline

  • Head Of Customer Success

    July 1, 2023 - present

  • Team Lead Customer Success

    March, 2022

  • Customer Success Manager and Product Specialist

    October, 2020