Leah Johnson Shankland is a Senior Technical Program Manager at Contentful, bringing a wealth of experience in technical project management from previous roles at Highspot and Liberty Mutual Insurance. At Liberty Mutual, Leah served as a Product Owner for both the Customer and Service Rep Experience product squad and the Policy Domain squad, leading agile software development teams and focusing on technical modernization and customer experience. Leah's career began in Liberty Mutual's Product Management Development Program, complemented by roles as a Software Developer and Business Systems Analyst. Additional experience includes research and analysis roles at the Lowe Institute of Political Economy and Vulcan, Inc. Leah holds a Credential of Readiness from Harvard Business School Online and a Bachelor of Arts in History from Claremont McKenna College.
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