Katie Finnigan

Product Education Manager at ContentSquare

Katie Finnigan has a diverse work experience spanning various roles and industries. Currently, they are working as a Product Education Manager at Contentsquare, where they oversee the in-app experience program and implements guide campaigns for new feature releases. Prior to this, Katie served as a Customer Onboarding Team Lead at Scoro, where they managed a team and worked on improving customer onboarding processes. Katie also held the same role at Goodlord, where they developed and delivered the Customer Onboarding strategy and implemented an in-app onboarding process. Additionally, Katie worked as a Senior Account Manager at Eventbrite, where they managed client relationships and delivered quarterly reviews. Katie also served as an Account Manager at the same company, onboarding new clients and providing training. Earlier in their career, Katie worked as a Client Account Manager at Ticketmaster Entertainment, managing accounts and overseeing the ticket distribution lifecycle. Katie also served as an Event Programmer at the company, programming events and providing system support. Katie's work experience also includes a role as a Student Helper at the EUROCALL Conference at the University of Nottingham. Throughout their career, they have demonstrated strong leadership, problem-solving, and customer-focused skills.

Katie Finnigan attended Bedford High School from 1996 to 2007. Katie then pursued their Bachelor of Arts degree in French and German at the University of Nottingham from 2007 to 2011.

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Timeline

  • Product Education Manager

    August, 2020 - present