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Mohamed El Reedy

Customer Success Senior Director, Egypt Coe Site Lead at ContentSquare

Mohamed El Reedy has a diverse work experience spanning various roles and responsibilities. Mohamed is currently working at Contentsquare as the Customer Success Senior Director and Egypt CoE Site Lead since March 2023. Prior to this, they worked at Seal Software where they held multiple roles including Senior Managing Director, Center of Excellence Site Lead, Egypt CoE Site Lead, and Cairo CoE General Manager, starting from October 2017. Mohamed also held the position of Office Manager & Managing Director at Seal Software during the same period.

Before joining Seal Software, Mohamed worked at Dell EMC as the EMEA Technical Support & R&D Senior Manager from January 2015 to October 2017. Mohamed also served as a Senior Manager ECD and Technical Support Leader at Dell EMC.

Their earlier experience includes working at Orange Business Services as the Head of SDM Germany & Siemens from April 2008 to September 2009. Prior to that, they worked as part of the ENM Team at Head of DCSC from January 2005 to March 2008.

In the early years of their career, Mohamed worked at Orange Business Services in various roles such as Head of Customer Select Program, Head of Proactive Support Management Team, and CEMA Helpdesk Supervisor from 2000 to 2005.

Throughout their career, Mohamed has demonstrated strong leadership skills, expertise in technical support and management, and a track record of successfully leading teams and driving organizational growth.

Mohamed El Reedy has a diverse education history. In 1988, they graduated from Deutsche evangeliche oberschule Kairo with a Thanaweya Amma degree. Following that, from 1995 to 1999, they pursued a Bachelor's degree in Computer Science at Sadat Academy For Management Sciences in Cairo.

In 2004, Mohamed attained an Executive Management Diploma from The American University in Cairo. In 2007, they enrolled at Paris ESLSCA Business School, where they completed a Masters of International Business Administration from 2007 to 2009.

Additionally, Mohamed obtained certification in ITIL in 2007 and became a Certified Support Manager through Service Strategies in January 2010. Most recently, in September 2020, they completed the course "Confronting Bias: Thriving Across Our Differences" from LinkedIn.

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