Samantha Crooks

Samantha Crooks has a diverse work experience spanning multiple industries. Samantha is currently working as a Senior Customer Success Manager at Contentsquare since March 2022. Prior to that, they held the same position at Hootsuite from November 2020 to February 2022.

Before their roles in customer success management, Samantha worked at Olapic. Samantha'spositions at Olapic include Senior Account Manager US from May 2019 to September 2020, Senior Account Manager EMEA from March 2019 to April 2019, and Account Manager EMEA from December 2016 to February 2019.

Earlier in their career, Samantha worked at Monetate, Inc. as a Senior Account Manager from January 2016 to December 2016 and as an Account Manager from April 2014 to January 2016. Samantha'skey responsibilities included training, enablement, and support for clients using Monetate's software platform.

Samantha's career started at thomsons online benefits, where they worked as a Client Support Associate from June 2009 to March 2014. Samantha managed large accounts, liaised with stakeholders, acted as the first point of contact for clients, and ran payroll for clients' employees.

Overall, Samantha Crooks has demonstrated a strong background in customer success management, account management, and client support throughout their career.

Samantha Crooks obtained a Bachelor of Science (BSc) degree in Chemistry from The University of Sheffield.