Rene van Popering

Rene van Popering has over 20 years of work experience in customer engagement, digital transformation, customer experience optimization, workforce engagement, and network security services. In 2021, they began working as a CX Solutions Director at Contexta360 - AI Conversational Intelligence, where they are responsible for solving customer interaction challenges within the customer journey engagements. From 2018 to 2021, they were a Senior Solution Consultant at Jama Software, where they were responsible for the digital transformation consulting sales within the EMEA territory. From 2011 to 2018, they worked at Genesys as a Solution Lead & Consultant - Customer Experience Optimization Services EMEA, where they were responsible for introducing Workforce Engagement services to the EMEA market. From 2010 to 2011, they worked at Alcatel-Lucent as a Pre-Sales Consultant Enterprise EMEA Communication & Business Services. From 2006 to 2010, they were a Sales/Solution Engineer EMEA Quality Management Services at Envision Inc. From 2005 to 2006, they were a Product Manager Network Security Services at NOXS. From 2004 to 2005, they were a Product Manager Network & Telecom Services at Enertel. From 2003 to 2004, they worked at Tenovis/Avaya as a Business Consultant Contact Center & CTI. From 2001 to 2003, they were a Product Manager Contact Center & CTI at Tenovis. Finally, from 1999 to 2001, they were a Product Manager Hotel & Trading at Bosch Telecom.

Rene van Popering has an HBO Masters & Engineering in Misc. Studies & Classes. Additionally, they have obtained certifications in Scrum: The Basics, Operational Excellence Foundations, Transitioning from Waterfall to Agile Project Management, and Product Management: Building a Product Strategy from LinkedIn in 2018.