Ru B. is a seasoned CRM Business Analyst at Otis Elevator Co. since November 2019, adept at managing stakeholder interactions and overseeing the project lifecycle with expertise in CRM Dynamics, Azure DevOps, SQL, and PowerBI. Previous experience includes an internship at Valyant AI, where Ru B. conducted system testing, data visualizations, and client interactions to enhance Natural Language Processing capabilities. In academia, Ru B. contributed to an eCommerce project, focusing on data analysis and strategic marketing, while also volunteering as an External Communications Manager for Project Management Without Borders, managing marketing strategies and team operations. A Bachelor’s degree in Management Information Systems with Business and Technology Innovation from the University of Colorado Denver was earned in 2019.
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