Juan Carlos Montes

Juan Carlos Montes is a seasoned professional with extensive experience in customer service and corporate relations. Currently serving as a Customer Service Specialist at Ria Financial since August 2020, Juan Carlos previously worked as a Corporate Accounts and Public Relations Executive at Grupo Guepardo, where responsibilities included market strategy planning and CRM implementation. Prior roles include Supervisor de Operaciones y Ventas at Costa Maya, where Juan Carlos developed store operations within a tourist complex, and Supervisor de Operaciones at Grupo Xcaret, where leadership skills enhanced departmental service ratings. Juan Carlos holds a Master's degree in Business Administration and Marketing from Universidad Tecmilenio and a degree in Communication Sciences from UPAEP.