Jeffrey Leach

Jeffrey Leach has held various managerial positions in customer care and call center operations throughout their career. Jeffrey's responsibilities have included managing staff, implementing process improvements, optimizing operations, and balancing business needs. Jeffrey has worked for companies such as Continental Finance Company, Chesapeake Utilities Corporation, and Amtrak, demonstrating their ability to lead and support customer-facing teams effectively. With a background in project management and economics, Jeffrey is well-equipped to handle the complexities of managing customer support and call center operations.