Faisal Khalil

Faisal Khalil is an experienced Cisco Collaboration Senior Consultant at Continuant since August 2021, specializing in support, installation, maintenance, and programming for Cisco Collaboration products. Recently, Faisal served as a Cisco Collaboration Consultant at ALGOSYSTEMS S.A. from December 2022 to December 2023, focusing on technical documentation and project scope development. Previously, from November 2018 to 2022, Faisal worked as a Team Leader Collaboration Engineer at Dimension Data Middle East and Africa, managing the design and implementation of CUCM, UCCX, and Unity clusters while providing post-implementation support. Between April 2013 and November 2018, Faisal was a Senior Support Engineer at Estarta Solutions, where a strong record of handling over 2000 cases was maintained with a customer satisfaction rating of 4.85 out of 5. Faisal holds a Bachelor's degree in Electrical and Electronics Engineering from Princess Sumaya University for Technology, earned between 2008 and 2013.