Continuum Global Solutions
Kimberly Alston is a seasoned workforce analyst with extensive experience spanning over two decades in various organizations. Currently serving as a Workforce Analyst at Optum since June 2021 and as a Workforce Specialist at Landmark Health, Kimberly Alston has consistently contributed to workforce efficiency and performance tracking. Previous roles include Project Support Analyst at Continuum Global Solutions and Xerox Business Solutions, and Customer Experience Workforce Analyst at Broad River Retail d/b/a Ashley HomeStore. Kimberly Alston's career began as a Staffing Analyst at Sprint, where responsibilities included training workforce analysts and analyzing workforce efficiency for a large employee base.
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Continuum Global Solutions
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Continuum Global Solutions is an omni-channel contact center platform with more than 15,000 employees in 15 countries worldwide.