Lezlie Chandler, MPA

Senior Director, Client Success, Human Capital Management at ContinuumCloud

Lezlie Chandler, MPA, has a diverse work experience spanning multiple industries. Lezlie is currently employed at ContinuumCloud, where they started in 2021. Lezlie'sroles at ContinuumCloud include Senior Director, Client Success, Human Capital Management, Director of CSO (Client Success Organization) Operations, Director of Training and Enablement, Manager of Training & Enablement, and Product Owner.

Prior to joining ContinuumCloud, Lezlie worked at DATIS, Part of the ContinuumCloud, from 2015 to 2021. During their tenure, they held positions such as Product Owner and Support Manager (SaaS). As a Product Owner, Lezlie collaborated with the Product Owner to develop product vision and managed development initiatives using Agile Principles and Scrum Methodologies. As Support Manager, Lezlie acted as the voice of the customer and provided internal feedback on improving customer service.

Before their time at DATIS, Lezlie worked at Crisis Center of Tampa Bay from 2011 to 2015. Lezlie served as a Human Resources Generalist, where they coordinated the implementation of HR services and supported various HR functions. Additionally, Lezlie worked as a Volunteer Services Manager, overseeing agency-wide volunteer programs, and as a System Status Controller, handling emergency and non-emergency ambulance service requests.

Lezlie also gained experience at the Social Security Administration as a Teleservice Representative from 2009 to 2011 and at T. Rowe Price as a Retail Investment Services Representative from 2007 to 2009.

Lezlie Chandler's work experience showcases their expertise in client success, human resources, training and enablement, product ownership, and customer support.

Lezlie Chandler, MPA, has a diverse education history. Lezlie pursued higher education at various institutions, earning multiple degrees and certifications.

Lezlie Chandler acquired a Master of Public Administration (M.P.A.) degree in Public Human Resource Management from Troy University between 2013 and 2014. Prior to that, they attended the University of Tampa from 2001 to 2005, where they obtained a Bachelor of Arts (BA) in Communication and Media Studies. Lezlie'sacademic journey began at Bishop Stang High School, where they completed their high school diploma from 1997 to 2001.

In addition to their degrees, Lezlie Chandler has also earned several certifications. Lezlie received a certification in The Art & Science of Product Management from Advancing Women in Product in February 2021. In January 2021, they completed The Business of Product Management I and The Business of Product Management II, also from Advancing Women in Product. Lezlie obtained their Professional Scrum Master I certification from Scrum.org in May 2020. Furthermore, they became a Mental Health First Aid Certified Trainer in September 2013 and obtained a Volunteer Management Certificate from the State of Florida in November 2012. Lastly, they received a Fundamental Payroll Certification from the American Payroll Association in October 2017.

From the provided information, it is evident that Lezlie Chandler is a lifelong learner who has gained a wealth of knowledge and expertise through their educational pursuits and certifications.

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