Sofia Reimchen is a Senior Customer Success Manager at ContractPodAi, with previous experience in customer success and operations roles at companies like Conga, Echobox, and TraceLink. Sofia also worked as a CX Consultant & Service Designer at Comotion Consulting Ltd, assisting companies in various sectors to become customer-led. Sofia holds a Master's Degree in Creative Business from EDHEC Business School and a Bachelor of Arts in Modern Languages from the University of Cambridge.
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