Mark Battin

Mark Battin is a seasoned professional with extensive experience in customer success and risk management. Currently serving as a Senior Strategic Customer Success Manager at Cresta since September 2025, Mark has previously held senior roles at Outreach and Leaf Logistics, where expertise in SaaS-based platform value selling and customer success strategy was developed. Notable past positions include Advisory Director at Gartner, where guidance was provided to senior risk management professionals, and Executive Advisor at CEB, now Gartner, focusing on enterprise risk management challenges. Mark holds a Bachelor's degree in Economics from the University of Virginia.