Angie Slack has extensive work experience in various roles and companies. Angie started their career at Fort Wayne National Bank in 1988, where they worked as a Supervisor until 1995. Angie then joined IBM in 1998 as a Manager - Infrastructure Support, where they worked until 2007. At IBM, they gained expertise in managing infrastructure support. Following that, they worked at Ashland Inc from 2007 to 2017, serving as an IT Consultant. In this role, they managed third-party service providers and was responsible for major incident management, problem management, change management, and vendor management. After that, they joined Software Information Systems in 2017 and held multiple roles, including Service Delivery Manager, Associate Director of MSC Operations, and Director of MSC Operations. Currently, they are working at Converge Technology Solutions Corp. as the Director of MSC Operations since 2019.
Angie Slack obtained a Bachelor's degree in Business Management from the University of Phoenix, where they studied from 2003 to 2007. Additionally, they have obtained certifications in ITIL Continual Service Improvement, ITIL Service Operation, and ITIL v3 Foundation. Further details such as the institution, obtained month, and obtained year are not provided.
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