Donald Sheppard

Donald Sheppard currently serves as the Sr. Director of Professional Services at Converge Technology Solutions Corp., where responsibilities include identifying service strategies and collaborating with executives to enhance service delivery. Previous experience includes a role as Director, Cedrus Practice Operations Lead at Brillio, overseeing business operations for the Cedrus practice, and serving as Senior Solution Executive at Cedrus Digital, addressing complex client challenges related to technology. Donald also held the position of Solutions Director for New England at Prolifics, managing a multi-million dollar project portfolio, and was Chief Architect at IBM, focusing on innovative advancements in Business Process Services. As the founder and President of CSS Associates, Inc., Donald led a consulting firm specializing in various technologies. Educational background includes a BS in Business Administration - MIS from Fitchburg State University and an AS in Data Processing Technology from Mount Wachusett Community College.