Convergence Networks
Jennifer McNeill is a seasoned professional with extensive experience in service management and operations across multiple organizations. Currently serving as the Professional Services Team Lead and Service Desk Operations Manager at Convergence Networks since September 2018, Jennifer focuses on implementing and maintaining efficient processes to enhance service delivery. Previous roles include Service Desk Coordinator at Grade A and various customer support positions at Alcatel-Lucent Enterprise, Ultramar, Dell, and Nokia, where responsibilities ranged from call management to customer database administration. Jennifer holds a diploma from CDI College in Toronto.
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Convergence Networks
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Convergence Networks is one of North America's leading Managed Services & Security Providers. We are focused on preparing our customers for the future that’s just around the bend: a complex environment in which users access data through multiple applications on multiple devices. The only way forward is an identity-driven security strategy, protecting your data wherever you venture. We’ve always thought security first, not security as an add-on. Our team works with you to build an integrated, consistent, and robust security posture centered around Microsoft’s industry-leading solutions. We attract incredibly capable people from across the globe who work with our customers as strategic partners to drive results in the uncharted territory of tomorrow’s technology landscape. At Convergence Networks, you’ll find a culture built on trust and autonomy. We’re a place for people who elevate those around them. How do you know you’ll go far here? You bring drive, accountability, and a passion for charting your course – together.