Jéssica Lunelli is a skilled CS Operations & BI Analyst at Convertr since July 2021, responsible for strategic planning and automation to enhance client success management processes. Prior to this role, Jéssica served as a Campaign Account Executive at Convertr, managing email marketing campaigns for Stellantis. Experience also includes digital marketing and CRM at I Fiori di Gioietta, where Jéssica developed a business website and implemented a CRM system. Jéssica's earlier work spanned property management in a family business and various customer service roles in the hospitality and retail sectors. Educational qualifications include a Marketing Technologist Degree and a Certificate in Digital Marketing Fundamentals.
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