Scott has over 20 years of experience in enterprise information technology and telecommunications in contact center and technology solutions environment. His core practice areas include: Data Center Services, Information Security, Contact Center Technology, along with Cloud and Application Hosting Services. Prior to joining Convey, Mr. Tracey served as Vice President of Telecommunications and Information Technology at Alorica (BPO) as well as a Converged Solutions Expert at Avaya. Scott provides leadership for the continued development of an innovative, robust, and secure information technology environment. Focusing on process engineering, Scott not only provides clients with the best-of-breed technology solutions, but seeks cost-efficient and effective IT delivery solutions both internally and for our clients. He has a Bachelor of Science in Computer Science from the University of Maine, is a Certified Information Systems Security Professional (CISSP), and is a member of South Florida Technology Council.
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