Shannon Callahan, MPA, is a skilled professional currently serving as a Real Time Analyst at Convo Communications since December 2021, where responsibilities include monitoring and enhancing real-time performance for the Interpreter Success team. Previously, Shannon worked as a Frontend Developer at ManyBuild Inc., gaining experience in TypeScript, Formik, and Redux, and held various roles including Delivery Driver at ZZ Process Systems LLC, Mail Resolution Project Temp at the Colorado Department of Health Care Policy & Financing, and Financial Support/Program Coordinator at the Colorado Department of Higher Education. Notable internships include a District Intern for Congressman Scott Peters, OES Intern at the County of San Diego, and Legal Intern for the Human Relations Commission. Shannon holds a Master's Degree in Public Administration from San Diego State University and a Bachelor's Degree in Communication Studies from Gallaudet University, complemented by a Full Stack Flex program in Computer Programming from Thinkful.