Melissa O'Donnell

Melissa O'Donnell is an experienced professional in the healthcare technology sector, currently serving as an Epic Business Intelligence Developer at Cook Children's Health Care System since January 2023, with multiple Epic certifications in Cogito, Caboodle, Clarity Data Model, and Access Data Model. Prior to this, Melissa worked as a Business Analyst at UT Southwestern Medical Center (November 2016 - December 2022), where responsibilities included optimizing operational workflows, application testing, and maintaining Epic software configurations. Melissa's earlier roles included an Application Analyst position at UT Southwestern and a Consulting Analyst role at Cerner Corporation, where skills in client consultation, reporting, and end-user training were developed. Initial experience in healthcare began with roles as a Certified Nursing Assistant and Medication Technician. Melissa holds a Bachelor of Science degree in Public Health from The University of Texas at Austin.