Allison Duffey

OR ATM Service and Project Manager at Cook Solutions Group

Allison Duffey has a diverse work experience spanning several industries.

Allison began their career at Seize the Bagel as a Supervisor from April 2007 to August 2008. Allison then worked at Borders as the Head Barista from August 2008 to September 2011.

In April 2010, Allison joined Blockbuster as an Assistant Store Operations Manager, where they directed sales actions, trained staff, and managed daily operations until February 2013.

From November 2012 to August 2013, they worked at U.S. Bank as a Call Center Representative, assisting customers and recommending products. Allison then became a Universal Banker from August 2013 to May 2014, fulfilling dual roles as a teller and personal banker.

In May 2014, Allison joined Cook Security Group as a Territory Lead Dispatcher, creating and managing service tickets. Allison later became the Automated Services Coordinator from June 2017 to July 2018, coordinating dispatching of ATM service calls. From July 2018 to May 2021, they served as the NOC Dispatch Supervisor, overseeing a team of 15 in the Network Operations Center. Currently, they hold the position of OR ATM Service and Project Manager, managing all ATM service and installation projects for the state of Oregon.

Allison Duffey attended Mountain View High School from 2004 to 2008 and obtained their high school degree. No specific field of study is mentioned.

Location

Camas, United States

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Cook Solutions Group

At Cook Solutions Group (CSG) we are all about service and fulfillment following one motto, “We Make it Happen!” Simple | Secure | Service | Solutions. From ATM sales, support, and service to enterprise security solutions with Next Generation technology. Think CSG First. We Make it Happen! Our goal is to maximize customer efficiencies by helping increase revenue, reduce operational costs, and enhance the consumer experience. Founded in 2002, CSG has grown each year to date, both in employee headcount and overall gross revenue. We are where Technology meets People, utilizing the best in technology to remotely fix, patch, and protect from our centralized Network Operations Center (NOC) while providing a massive 11 state technician footprint and National VAR network. Maintaining a 92% retention rate average and winning multiple Top 100 Companies to Work for award, this allows us to attract the most talented and enthusiastic employees with a “We Make it Happen” attitude. CSG’s primary technology solutions are covered in our interactive Infographic including Alarm, Video, Access Control, ATM/ITM, TCR, Cybersecurity, Middleware, Drive-ups, Safes, full line of Remote Managed & Professional Services, patent-pending Suspicious Activity Notification, any of which you can bundle together then manage via Cook Command Center, a secure web interface allowing access anytime, anywhere on any device. We also provide extensive Risk Assessments and protect over 500 Financial Institutions, data/ops centers, and commercial facilities equating to over 20,000 locations.


Employees

201-500

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