Ahmed Abdelrehim

Ahmed Abdelrehim is an experienced IT professional currently serving as a Service Desk Technician Level II at Cooperative Systems, providing first and second level support for various technical issues. Previous roles include Help Desk Technician at TLD, where responsibilities encompassed technical assistance and support for computer systems for over 700 employees, and Technical Coordinator/Desktop Support Engineer Level 2 for The Walt Disney Company - ESPN, managing hardware refreshes and software upgrades for over 12,000 devices. In earlier positions, Ahmed demonstrated strong client engagement and problem-solving skills at Baystate Health and contributed to academic success as a Writing Consultant at the University of Connecticut. Additional leadership experience includes overseeing upper school students at Madina Academy and managing public relations and events for Gamers Fighting Depression. Ahmed holds a Bachelor's degree in English Language and Literature from the University of Connecticut.