Florence Ho

Florence Ho has extensive experience in marketing, loyalty, and customer experience. Florence currently holds the position of Senior VP, Marketing, Loyalty & Customer Experience at Cooper's Hawk Winery and Restaurants since September 2020. Prior to this, they served as Vice President, Loyalty, Marketing & Strategy at the same company from May 2018 to September 2020.

Before joining Cooper's Hawk Winery and Restaurants, Florence worked at Wyndham Hotel Group, where they held several roles including Vice President, Portfolio Marketing & Brand Development from February 2018 to May 2018, Sr Director, Portfolio Marketing & Brand Development from November 2015 to February 2018, Sr. Director, Marketing, Loyalty & Partnerships (International Markets) from November 2013 to November 2015, and Sr. Director, North America Loyalty Marketing from an unspecified date in 2008 to October 2013.

Florence also has experience working at Kraft Foods as part of their Multi-Divisional Consumer Information & Analysis team from 2007 to 2008, Mercedes Benz USA overseeing aftersales marketing from 2001 to 2007, Gartner as a Sr. Analyst from 2000 to 2001, AT&T as an Associate Manager from 1998 to 2000, and the National Bureau of Economic Research as a Sr. Analyst from 1994 to 1998.

Florence Ho holds a B.A. degree in Economics & Philosophy from William & Mary. Florence later pursued a Ph.D in Economics at The Graduate Center, City University of New York. Florence also has a High School Degree from The Carol Morgan School of Santo Domingo, Dominican Republic.