Mauricio Fernando Gonzalez Mansilla

Mauricio Fernando Gonzalez Mansilla is an experienced professional in the fields of customer experience and quality management, currently serving as Subgerente de Experiencia de Socios y Clientes and Subgerente de Calidad de Servicio at Coopeuch since July 2012. Previously, Gonzalez Mansilla held positions at Ripley as Jefe de Calidad y Mejora Continua, where leadership in projects aimed at optimizing staff commission systems significantly improved efficiency, sales, and service quality. Additional experience includes work as Product Manager at Banco Santander Chile, focusing on quality analysis and market research, and as Analista Inteligencia de Negocio at Scotiabank Chile, supporting product management through data analysis. Educational qualifications include a Licenciado Estadístico from Universidad de Santiago de Chile and various diplomas in digital transformation strategies, service management, leadership, and business management from prestigious institutions.