Copa Airlines
Fredy Arias is an experienced professional in operational intelligence and business intelligence, currently serving as an Operational Intelligence Analyst at Copa Airlines since June 2016. Expertise includes data analysis of flight operations, baggage handling, passenger connections, supplier operations, and airport services, utilizing tools such as Tableau, Alteryx, Microsoft SQL, Teradata, Power Apps, SharePoint, and Power BI. Previously held positions involved development and automation of ETL solutions and KPI reporting for quality management systems, as well as consulting for multiple companies including Global Bank and ASSA. Fredy possesses a Bachelor's degree in Software Development and a Technical degree in Engineering with an emphasis on Software Development from Universidad Tecnológica de Panamá. Additionally, early career experience includes roles in call center operations and programming.
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Copa Airlines
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Copa Airlines is one of the leading airlines in Latin America and one of the most successful and profitable airlines in the world. The carrier operates approximately 320 daily flights to 80 destinations in 32 countries in North, Central and South America, and the Caribbean. Copa also is a member of the leading global airline alliance – Star Alliance, and has code share agreements with United Airlines among other carriers.