PQ

Patricia Quijano

Service Excellence Director at Copa Airlines

Patricia Quijano has extensive experience in the airline industry, having worked at Copa Airlines since September 2011 as the Service Excellence Director, where responsibilities include ensuring high-quality service for passengers through a quality management system and compliance, as well as seeking business solutions and processes to enhance product and service delivery. Prior to this role, Patricia served as a manager at Copa Airlines from 2003 to 2011. Patricia holds a degree in Engineering from the University of Notre Dame, which was completed between 1995 and 2000.

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