Patricia Quijano has extensive experience in the airline industry, having worked at Copa Airlines since September 2011 as the Service Excellence Director, where responsibilities include ensuring high-quality service for passengers through a quality management system and compliance, as well as seeking business solutions and processes to enhance product and service delivery. Prior to this role, Patricia served as a manager at Copa Airlines from 2003 to 2011. Patricia holds a degree in Engineering from the University of Notre Dame, which was completed between 1995 and 2000.
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