Angela Barros

Customer Success Manager at Copia Automation

Angela Barros has held a variety of roles in the past 6 years. In 2021, they began working as a Customer Success Manager for Copia Automation, where they act as a liaison for customers' needs and partners with the product team to surface customer feedback. In 2019, they began working as a Customer Operations Manager for Resideo, where they managed the transition of customer support into the larger company. In 2017, they began working as a Customer Support Manager for Buoy Labs (acquired by Resideo). In this role, they managed the customer lifecycle and collaborated with various teams to improve the customer experience. In 2019, they also began working as a Property Manager for Joly Property Management, where they managed a portfolio of rental units and created internal checklists and processes. In 2016, they began working as a Marketing Specialist for Keller Williams Realty, Inc., where they developed processes for marketing and lead follow-up and increased the business' social media followers. In 2015, they began working as an Office Manager for Transproperties Management (acquired by TriView Property August 2016), where they coordinated utility bill payments, negotiated with insolvent homeowners, and assisted in preparing annual budgets for HOA Boards of Directors.

Angela Barros obtained their Bachelor of Science in International Business from Marymount Manhattan College between 2008 and 2012.

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Timeline

  • Customer Success Manager

    September, 2021 - present