Balint F. is a seasoned IT professional with extensive experience in service desk coordination, having served as the Senior Service Desk Coordinator at Copper.co since September 2021. In this role, Balint leads a team of IT specialists to provide efficient internal support across Microsoft and Mac platforms. Previous positions include IT Service Desk Team Leader and IT Service Desk Engineer, where ticketing systems like Zendesk were utilized to ensure effective issue resolution. Before joining Copper.co, Balint worked at Express Vending in multiple engineering roles, managing the repair, installation, and inspection of vending machines while also excelling in customer service and operational management. Balint's earlier experience includes roles as a Tree Surgeon and as a Sales and Customer Service Representative, showcasing a diverse skill set that spans technical support and customer relations. Educational credentials include GCSE equivalents in Business & Business Management and Bookkeeping from Private School of Business & Business Management and Schola Privata Gutaiensis, respectively.
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