Alessandra S.

Alessandra S. is a skilled customer support professional with extensive experience in various roles, currently serving as a Customer Account Specialist at the Copyright Clearance Center since July 2023. Prior to this position, Alessandra worked as a Customer Support Specialist at Jasper from October 2021 to July 2023, where significant contributions were made in developing efficient processes for handling customer inquiries and implementing support tools. Alessandra's background includes roles at Sykes Enterprises, Publiserv SRL, and Wesrom Corporation, with a focus on customer service, public relations, and team management. Educational qualifications include a Master's degree in Regional Development and Institutional Communication and a Bachelor's degree in Journalism from Universitatea din Oradea.