Coral empowers customer-facing employees to provide great experiences by removing the cognitive burden of navigating multiple applications. Its powerful workspace unifies desktops, streamlines workflows, and glues multi-vendor technology stacks.   

Deployed on over 98,000 desktops in the world's largest and most sophisticated contact centers, Coral federates communications, CRM, and other applications, bringing together the information and AI assistance agents need to deliver exceptional customer service. It features a unique orchestration technology that enables IT organizations to build customizations, create automations, and roll them out to thousands of employees in days.  

Coral was founded in 2011 by call center veterans passionate about reducing the cognitive load of customer service employees and taking the complexity out of making changes to their desktops. 

Enterprise Software

Call Center

IT Services

Coral

Michael Gulley

Jack H S.

Anna Lee

Nicolas De Kouchkovsky

Kelvin Lynch

Andrew Hunt

The Product and Marketing team at Coral collaborates to develop and promote the company's innovative workspace solutions for customer-facing employees. This team focuses on product strategy, user experience design, market research, and tailored messaging to enhance product offerings and effectively communicate value to target audiences. Their objective is to drive product adoption and ensure that Coral continues to lead in deploying and scaling efficient, user-friendly desktop unification technologies in major contact centers globally.

Product and Marketing

Leadership Team

Product and Marketing

About

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Other teams at Coral

Leadership Team