Azeddine L.

Azeddine L. has a diverse work experience spanning several industries. Azeddine began their career as a Windows Deployment and Migration Technician at Dell in 2012, where they upgraded operating systems, restored user data, and configured Outlook accounts. Azeddine then worked as a Network/Test Technician at Hewlett Packard, where they trained new technicians and tested and troubleshooted servers. Azeddine also served as a Network Technician at Hewlett-Packard, where they worked on network infrastructure.

In 2014, Azeddine joined Marathon Oil Corporation as a Desktop Support professional, responsible for troubleshooting applications, configuring laptops and desktops, and mapping printers. Azeddine later transitioned to a similar role at Marathon Oil Company, providing technical support through various channels and tracking issues using Service Now.

From 2014 to 2015, Azeddine worked as a Reservoir Engineering Technician at Mire & Associates, Inc, where they collected well data, used PHD Win to estimate production, and maintained office computers and printers.

Azeddine joined Alert Logic in 2015 as a Product Support Specialist, managing multiple issues and prioritizing tickets for timely resolution. Azeddine also became a Technical Lead at Alertlogic in 2017, further demonstrating their expertise in technical support.

In 2018, Azeddine moved to PAS and worked as a Technical Support Engineer, investigating product technical issues, assisting customers with software installations, and providing instructions and functionality assistance.

Most recently, Azeddine joined Coralogix in 2020 as a Customer Success Engineer, although the end date for this role is not specified.

Overall, Azeddine L. has a strong background in technical support and customer service, with experience in software troubleshooting, network infrastructure, and server management.

Azeddine L. has a Bachelor of Computer Science in Computer Science Network Administration from the French School of Technical and Commercial Education, which they obtained between the years 2005 and 2007. Azeddine holds several certifications, including AWS Certified Solutions Architect (obtained in May 2021), AWS Certified Solutions Architect – Associate (obtained in May 2021), Red Hat Certified System Administrator (obtained in June 2017), and Linux Foundation System Administrator (obtained in September 2014). Azeddine also has certifications in Apple Certified Macintosh Technician (ACMT) and RHCSA from Red Hat, although the details regarding the institution and dates of obtaining those certifications are not provided.