William Njuguna

William Njuguna has over 13 years of work experience in the IT field. From 2021 to present, they have been working as a Customer Success Engineer for Coralogix. From 2017 to 2021, they worked as a Field Application Engineer for Flash Networks. From 2012 to 2017, they worked as a Senior Technical Support Engineer for Radix Consulting Ltd. From 2011 to 2012, they worked as a Systems Engineer for Safaricom. From 2008 to 2011, they worked as a Systems Administrator and Support & Systems Engineer for Mobile Planet Limited. William'sduties have included software installation and configuration, participating in a 24/7 on-call technical support team, supervising a 4-person tech-support team, scheduling and performing software/hardware upgrades, MySQL and DNS server administration, monitoring applications and ensuring service availability, and providing level 1 support to the company's clients.

William Njuguna has an educational background in Telecommunications & IT, having obtained a Bsc from Kenyatta University between 2004 and 2008. William has also obtained additional certifications, including a Cloud Devops Engineer NanoDegree from Udacity in April 2020, an AWS Certified Developer - Associate from Amazon Web Services in January 2016, and an AWS Certified SysOps Administrator - Associate from Amazon Web Services.