Hiren Desai

Hiren Desai is a seasoned professional with extensive experience in client operations and customer support within the technology sector. Currently serving as Vice President of Client Operations at CORE since August 2021, Hiren previously held positions such as Development Services Manager at Automated Merchant Systems, LLC, where responsibilities included managing customer implementations and aligning organizational policies with PCI DSS certification. As Director of Professional Services at Superion, Hiren led a team that generated significant annual revenue by fostering strong customer relationships. Earlier roles at SunGard Public Sector encompassed senior management in customer support, development management for legacy software applications, and customer service management across public administration and safety clients. Hiren holds a Bachelor of Science in Business Administration with a focus on Marketing from UCF College of Business.