Kelly Boswell CMILT

Head of Customer Experience at Core Fulfilment

Kelly Boswell CMILT has a solid work experience in the field of operations and customer experience. Their most recent role was as the Head of Customer Experience at Core Fulfilment, which they started in May 2023. Prior to that, they served as the Head of Operations at the same company from October 2022 to May 2023. Before joining Core Fulfilment, Kelly worked as the Head of Operations at Science in Sport Group from May 2022 to October 2022. As an Operations Director, they were responsible for the operations at Powerplay Brands Ltd from March 2020 to May 2022. Earlier in their career, they worked at Missguided, where they held several managerial positions, including Warehouse Operations Manager from April 2017 to March 2020, Operations Planning Manager from April 2015 to April 2017, and Operations Support Manager from June 2014 to April 2015. Kelly's career started at Shop Direct in November 2004, where they worked as a Team Manager until June 2014.

Kelly Boswell CMILT attended Oldham Sixth Form College from 1998 to 2000, where they obtained their A levels in English literature, Physical Education, and British and European History. Prior to that, they attended South Chadderton School and achieved 9 GCSEs, including English, Maths, and Science, all with a grade of 'C' and above. In terms of additional certifications, Kelly Boswell CMILT received a Six Sigma Yellow Belt from Six Sigma in March 2013. Kelly also obtained a CILT certification from The Chartered Institute of Logistics & Transport International, although the specific date is unknown.

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Timeline

  • Head of Customer Experience

    May 1, 2023 - present

  • Head of Operations

    October, 2022