Jim M.

Jim M. is an accomplished executive with extensive experience in IT service delivery and operations management. Currently serving as VP, Platform Services - Service Delivery Lead at Corebridge Financial, Jim emphasizes seamless partner service and continuous improvement within the Life & Retirement Division. Prior roles include Senior Service Delivery Manager at Mphasis, Director of IT Service Delivery at Stored Technology Solutions Inc., and Director of End Use Support at Albany Medical Center, where Jim led support for over 10,000 employees. At CDPHP, Jim managed IT operations for a $2BN non-profit health plan, and held multiple senior positions at MetLife, driving global disaster recovery management and large-scale infrastructure projects. Jim holds an MBA in Management and Technology from RPI Lally School of Management and a B.S. in Computer Science from Siena College.