Sharica Greene

Escalation Manager, Client Advocate Team

Sharica Greene has a diverse background in operations and client care, currently serving as the Client Care Call Center Manager at Corebridge Financial since February 2019, after a promotion from Quality Assurance Analyst. Sharica has demonstrated strong managerial skills overseeing at least 50 FTEs at CBI Fulfillment Services LLC, where responsibilities included coordinating the hiring process and managing HR functions. Previous experience includes roles at COMCAST as a Business Services Coordinator and at Logix Communications as an Installation Coordinator, both focusing on equipment installation and customer order provisioning. Earlier career beginnings involved sales administrative support at Houston Cellular. Sharica holds a Bachelor of Science in Technical Management from DeVry University and an Associate of Science in Occupational Studies in Business Technology from MTI College of Business and Technology.

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