Jason Untalasco

Jason Untalasco is an experienced Desktop Support Analyst at Coreio Inc. since November 2018, specializing in Windows 10 migration and IT support. Untalasco has a proven track record in hardware provisioning and providing steady state support pre-and post-Windows 10 implementation. Previous roles include a Technical Support Analyst/Coach/Trainer at RBC Capital Markets, focusing on customer service and incident management, and an IT Support Analyst at Pathway Communications, where support spanned multiple tiers. Notably, Untalasco also served as a 2nd Level IT Support and Incident Manager at IBM for British Petroleum, effectively managing critical outages. Educational background includes degrees in Computer Engineering Technology and Network Support IT from Seneca Polytechnic.