Grace Wu has a diverse work experience spanning over several companies and industries. Grace is currently working at CoreLogic as the Director of Global Delivery, Client and Vendor Relationships, Engagement Lead, RFP, Contracting. In this role, they manage vendor engagement, contract negotiations, stakeholder engagement, and resolves escalated issues. Grace guided the RFP process, resulting in the awarding of $10M IT Managed Services contracts with unprecedented SLAs and achieved operational savings.
Grace also served as the Director of Dinner-Breakfast Program at PMI - Orange County Chapter from 2022 to 2023.
Previously, they worked at Hyundai Capital America as the Manager of Project Management, Process & Quality Control. Grace'sresponsibilities included managing projects, quality control, system and process enhancements, policy development, and vendor management. Grace successfully managed an outsourcing project that resulted in $800,000 in cost savings and improved efficiency within a short timeframe.
At Randstad, they were a Consulting IT Project and Business Relationship Manager, responsible for managing a mortgage company's client relationship and overseeing the building of a borrower web portal for loan modifications. Grace also developed compliance letters and built trustworthy relationships with stakeholders.
Grace worked as a Consulting Sr. Business Systems and QA Analyst at PrimaHeath Credit, where they collaborated with business owners to design a patient finance web portal. Grace also developed business requirements, executed test plans, and coordinated quality assurance and end-user testing.
Earlier in their career, they worked at American Home Mortgage Servicing Inc./OptionOne Mortgage Crop. as SVP of Sourcing, governing offshore mortgage operations and overseeing service level agreements. Grace also managed end-to-end offshore process migrations and post-production performance tracking.
At Option One Mortgage Corporation, they held various roles, including Project Manager and Senior Software Developer, where they managed IT projects and performed application development and maintenance.
Grace also has experience as a Sr. Software Developer at Bio-Rad Laboratories and as a Senior Programmer/Analyst at Strategic Mortgage Service and Data System Support.
Overall, Grace Wu's work experience showcases their expertise in project management, vendor management, process improvement, and relationship building. Grace has a proven track record of achieving cost savings, improving efficiency, and delivering successful projects.
Grace Wu holds a Master's degree in Computer Science from the University of North Texas. Grace is also certified as a Scrum Master (SMC) by Scrum Alliance and holds a Lean Six Sigma Green Belt Certification from UCI Extension. Additionally, they are a Project Management Professional (PMP) certified by the Project Management Institute. Grace Wu has also completed the REM Change Management Consultant Blue Belt program with Hyundai Capital America and the Women in Leadership Program with CoreLogic.
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