Heather Krochmal

Heather Krochmal (Wilks) holds a Bachelor of Science in Business Management from Lawrence Technological University, graduating in May 2010. With extensive experience in the information technology and customer service sectors, Heather currently serves as Service Desk Team Lead and Information Technology Specialist at Coretek since August 2020. Previous roles include Technical Service Representative at Secure-24, Customer Care Specialist at Summit Health, Inc., and Appointment Clerk at Central Transport, among others. Heather is also certified in CompTIA A+ and MTA - Server Administration, reflecting a strong foundation in technical support and service excellence.