Kishore Kumar Gaddam is an experienced IT professional with a robust background in service desk management and technical support. Currently serving as a Service Desk L2 at Coretek since February 2023, Kishore previously held the position of Microsoft Engineer at NTT Ltd. Managed Services Division from August 2019 to February 2023. Prior to that role, Kishore worked as a System Administrator at Verinon from May 2015 to December 2018. Educational qualifications include a Bachelor of Technology (BTech) degree from JNTU K, attained between 2012 and 2015.