Augusto Sandino MBA, MSIS

Customer Success Manager at Coretelligent

Augusto Sandino has a diverse work experience that spans over two decades. Augusto has a strong background in customer success, client success, training, and business development.

In their current role as a Customer Success Manager at Coretelligent since May 2022, Augusto is responsible for managing and maintaining strong relationships with clients to ensure their success and satisfaction.

Prior to that, they worked as a Client Success Manager at ICG in Miami from September 2021 to May 2022. In this role, they successfully managed client relationships and ensured their ongoing success.

Before joining ICG, Augusto served as an EVV Product Owner and Senior System Administrator at United HomeCare in Miami from June 2019 to September 2021. Here, they demonstrated their expertise in managing EVV products and systems while also serving as a senior system administrator.

From October 2018 to June 2019, Augusto worked as an EVV Product Owner and Training Manager at Tellus, LLC. Augusto excelled in managing EVV training programs and ensuring client satisfaction. Prior to that, they held roles as a Client Success & Training Manager and Director of Sales and Business Development at Tellus from August 2017 to October 2018 and January 2017 to August 2017 respectively.

Augusto's earlier experience includes working as a Business Development Account Manager at Carnival Cruise Line from 2012 to 2016. Augusto also worked as a Technical Sales Account Manager at AT&T from 2003 to 2012, where they gained valuable experience in technical sales and account management.

Overall, Augusto Sandino MBA, MSIS has a strong track record in customer success, client success, training, and business development roles across multiple industries.

Augusto Sandino has a strong educational background in business and information systems. In 2000, they obtained an Associate's Degree in Accounting and Finance from the University of Mobile. In 2005, they furthered their education at Miami Dade College, where they completed an Associate's Degree in Economics.

Augusto then pursued a Bachelor's Degree in Business Administration and Management from Florida International University - College of Business. Augusto attended this institution from 2014 to 2016.

Continuing their academic journey, they enrolled in the Florida International University - College of Engineering & Computing from 2016 to 2017. Here, they obtained a Master's Degree in Management Information Systems, emphasizing their interest in the intersection of business and technology.

Beyond their formal education, Augusto Sandino has also obtained several certifications to enhance their professional development. In 2015, they earned an International Trade & Investment Certificate from Florida International University. Furthermore, in 2016, they completed a Cybersecurity Leadership and Strategy Executive Certificate from the same institution. Most recently, in 2022, they achieved the Microsoft Certified: Azure Fundamentals certification from Microsoft.

Overall, Augusto Sandino's academic journey reveals a dedicated focus on business and information systems, supported by various certifications that demonstrate their commitment to continuous learning and professional growth.

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Timeline

  • Customer Success Manager

    May, 2022 - present

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