Eric Lee serves as the Senior Vice President of Global Services and Support at Cornerstone OnDemand since October 2025. In addition, Eric Lee has been an Advisory Board Member for TSIA's Professional Services since March 2024, focusing on identifying industry trends and challenges. Previously, Eric Lee was the Vice President of Global Professional Services at Smartsheet from February 2022 to October 2025, responsible for optimizing customer journey outcomes. Eric Lee has also contributed to educational initiatives at the University of California, Irvine Division of Continuing Education as an advisory board member for the Customer Experience Program from May 2020 to November 2023. Prior experience includes leadership roles at VMware, Infogain, Oracle, BEA Systems, Cisco, and eGain Corporation, with a focus on professional services and customer success across multiple industries. Eric Lee holds a Bachelor of Arts degree from UCLA.
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