CornerstoneX Inc.
Chantal Bacon is the Founder and CEO of CornerstoneX Inc., leading the development of the innovative interactive AI Metahuman Concierge platform, HOPE, set to launch in 2024. Previously, Chantal served as a Doctoral Research Assistant at The MILO Space Science Institute, gaining experience in space science research in collaboration with Arizona State University and Lockheed Martin. As Project Director for the Commonwealth Games Federation, Chantal contributed to the creation of the Sport Restorative Justice Charter promoting social equity. Other significant roles include Management & Partnerships Development Lead for Sport at the Service of Humanity, where Chantal established engagement strategies, and Head of Community Tour Brand Activation for the Toronto 2015 Pan/Parapan American Games Organizing Committee, overseeing community engagement initiatives. Chantal's academic background includes a PhD in Human Dimensions of Science & Technology from Arizona State University and degrees in Theology and Kinesiology.
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CornerstoneX Inc.
Delivering the next wave of citizen engagement experiences with the world’s first interactive AI Metahuman Concierge platform, HOPE. Vendor Description: HOPE (Helping Other People Empathetically) is designed to enhance Public Sector organizations across Federal, State and Local Government agencies with generative AI technology. We are the alternative to poor chatbot experiences or voice-only engagement systems. Our patent-pending interactive AI experience contributes to improved efficiency, cost-effectiveness, and overall service delivery anywhere at any time. We offer a completely configurable SaaS platform that drives significant economic benefits such as: Enhance citizen engagement Efficient issue resolution Streamlined procurement processes Increase vendor management Reduction in paper-based processes Increase Operational efficiency Improved case management Our three differentiating feathers compared to other chatbots: Efficiency | Expertise | Empathy Efficiency: Remove frustrating wait times with instant availability to every citizen. Instantly scale your support team to engage with citizens, freeing your workforce to speak with agents as needed. Expertise: Trained exhaustively on your agency’s information, HOPE becomes the most knowledgeable member of your team, ensuring accuracy and mastery for citizen engagement. Empathy: Featuring an industry-first Empathy Engine, HOPE examines the words, inflection, and body language of citizens to react to what they are saying and feeling.