Michelle Parker is an experienced professional currently serving as Team Lead for MFT Operations at Corpay since February 2024. Prior to this role, Michelle held several positions at FLEETCOR, culminating as IT Ops Team Lead, and gained further expertise as IT Ops Batch and FTP Specialist. Michelle's academic experience includes serving as a Graduate Teaching Associate at the University of Tennessee, Knoxville, teaching various courses in the School of Information Sciences, and providing comprehensive educational programs. Previous roles at the University of Illinois at Urbana-Champaign and University of Washington involved customer service and technical support, demonstrating strong communication and problem-solving skills. Michelle's education includes a Master of Library and Information Science from the University of Illinois, and a Bachelor of Arts in History and Communication and Media Studies from the University of Washington, complemented by an Associate of Science in Computer Software and Media Applications from Bates Technical College.
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