Gary Filby

Gary Filby is a seasoned professional in the field of business analysis and technical support, currently serving as a Technical Business Analyst at Corporate Travel Management AU/NZ since October 2022. Prior to this role, Gary worked as a Data Analyst at Luxury Escapes and held multiple positions at QBT Travel between April 2015 and May 2022, including Business Analyst, Online Implementation Analyst, and Online Customer Support Analyst, where responsibilities included assisting government entities with online travel bookings. Earlier experience includes positions as a Level 2 Help Desk Support Analyst at NCS Pearson, where problem-solving for Java issues was key, a Help Desk Support Analyst at MYOB focused on client support for software updates, and a Program Administrator at Wishlist Holdings. Gary's diverse background reflects expertise in technical troubleshooting and business process improvement across various sectors.