Mark Kneisel

Mark Kneisel has extensive work experience in the field of technology and IT support. Mark started their career as an Activations Specialist at Verizon Wireless in 2004 and worked there until 2006. Following that, they joined Argos Technologies as a System Administrator, where they were responsible for administering Microsoft Windows Servers, workstations, and network security devices for 15 users. Mark also worked closely with key distributors to improve EDI mappings and reduce errors during their time at Argos Technologies, where they stayed until 2017.

In 2017, Mark joined Cole-Parmer as a System Engineer, where they administered Microsoft Windows Servers and workstations for over 400 users. Mark was also responsible for providing software/hardware support for a smaller secondary site and managing the Sage 100 ERP database, creating customizations as needed. After leaving Cole-Parmer in 2018, Mark worked as a Desktop Support Technician at McHenry County College, where they assisted the helpdesk with inbound calls and resolved technical issues for staff and students.

In 2020, Mark joined SSE as a Network Engineer II. In this role, they worked both remotely and onsite with clients, managing new workstation deployment for over 20 clients and updating documentation related to the workstation process.

Following SSE, Mark worked at Thrive as a System Engineer. Here, they provided remote support to over 60 clients, utilizing tools such as Kaseya and Bomgar to establish remote connections. Mark also managed the Office 365 environment for clients, including user creation, groups creation, anti-spam filtering and policies, and multifactor authentication. Mark's experience at Thrive lasted until 2022.

Currently, Mark is working as a System Engineer at Corsica Technologies, starting in November 2022.

Mark Kneisel's education history includes the following:

- From 2013 to present (no end year specified), Mark attended McHenry County College, where they pursued a Network Specialist Certificate in the field of Computer Systems Networking and Telecommunications.

- From 1999 to 2005, Mark attended the University of Illinois Urbana-Champaign, where they obtained a Bachelor's degree in Aviation Human Factors.

- Mark also attended Elgin Community College, although no specific dates, degree, or field of study are provided.

In addition to their formal education, Mark has obtained several certifications, including:

- AZ-800: Administering Windows Server Hybrid Core Infrastructure from Microsoft in March 2022.

- Azure Administration: Load Balancers and Application Gateways from LinkedIn in January 2022.

- Azure Administration: Monitor and Back Up Azure Resources from LinkedIn in January 2022.

- Learning Kubernetes from LinkedIn in January 2022.

- Azure Administration: Configure and Manage Virtual Networking from LinkedIn in December 2021.

- Azure Administration: Deploy and Manage Compute Resources from LinkedIn in December 2021.

- Azure Administration: Identities and Governance from LinkedIn in December 2021.

- Azure Administration: Implement and Manage Storage from LinkedIn in December 2021.

- Exam Tips: Microsoft Azure Administrator (AZ-104) from LinkedIn in December 2021.

- Planning for Azure Active Directory from LinkedIn in December 2021.

- Windows Server 2019: Remote Access Solutions from LinkedIn in December 2021.

- Microsoft 365: Implement Modern Device Services from LinkedIn in October 2021.

- Microsoft 365: Implement Security and Threat Management from LinkedIn in October 2021.

- Microsoft 365: Manage Governance and Compliance from LinkedIn in October 2021.

- Microsoft 365: Design and Implement Services from LinkedIn in September 2021.

- Microsoft 365: Manage Access and Authentication from LinkedIn in September 2021.

- Microsoft 365: Manage User Identity and Roles from LinkedIn in September 2021.

- Microsoft Managing Modern Desktop (MD-101) Cert Prep: 1 Windows Deployment, Updates, and Policies from LinkedIn in September 2021.

- Microsoft Managing Modern Desktop (MD-101) Cert Prep: 2 Windows Devices, Apps, and Data from LinkedIn in September 2021.

- Prepare for the MS-100: Microsoft 365 Identity and Services Exam from LinkedIn in September 2021.

These certifications demonstrate Mark's ongoing commitment to learning and staying up-to-date in the field of IT and technology.